JustCravin Privacy Policy
Introduction
Welcome to JustCravin, a consumer-facing discovery platform owned and operated by Cravin Technologies FZ LLC ("Cravin", "we", "our", or "us").
This Privacy Policy explains how we collect, use, store, and protect your personal information when you access or use the JustCravin listing platform through our website and related services.
This Privacy Policy applies only to the consumer listing platform available through JustCravin and does not apply to Cravin's merchant products, merchant dashboards, or business management solutions, which are governed by separate privacy policies.
By accessing or using the platform, you agree to the practices described in this Privacy Policy.
Information We Collect
Depending on how you interact with the platform, we may collect information including:
Personal Information
- First and last name
- Email address
- Mobile number
- WhatsApp number (if provided)
- Nationality
Account Information
- Login credentials
- Authentication through Google Sign-In or email
- Account preferences
- Saved favourites
- Saved addresses
Platform Activity
- Businesses viewed
- Favourite businesses
- Reviews submitted
- Search history
- Orders or bookings initiated through supported Cravin services
Technical Information
We may automatically collect:
- Device information
- Browser type
- IP address
- Operating system
- Session information
- Cookies
- Analytics information
- Crash logs
- Performance metrics
How We Use Your Information
We use your information to:
- Create and manage your account
- Personalise your experience
- Save your preferences
- Display favourites and reviews
- Improve search and recommendations
- Respond to support requests
- Maintain platform security
- Detect fraud or abuse
- Improve platform performance
- Comply with legal obligations
Marketing Communications
By creating an account or interacting with the platform, you acknowledge that Cravin Technologies FZ LLC may send you communications relating to:
- New businesses
- Promotions
- Discounts
- Featured listings
- Product updates
- Platform announcements
- Service notifications
- Marketing campaigns
These communications may be delivered through:
- SMS (where applicable)
- Push notifications
- Other communication channels you have consented to
You may opt out of promotional communications at any time while continuing to receive essential account and service notifications.
Cookies and Analytics
We use cookies and similar technologies to:
- Remember your preferences
- Keep you signed in
- Improve website performance
- Analyse website traffic
- Understand user behaviour
- Deliver a better user experience
You may control cookies through your browser settings, although disabling certain cookies may affect platform functionality.
Data Security
We implement commercially reasonable administrative, technical, and organisational safeguards designed to protect your information against:
- Unauthorised access
- Disclosure
- Misuse
- Alteration
- Loss
- Destruction
While we strive to protect all personal information, no online platform can guarantee absolute security.
Sharing Information
We do not sell your personal information.
Information may be shared only where necessary with:
- Trusted technology service providers
- Cloud infrastructure providers
- Analytics providers
- Authentication providers
- Government or regulatory authorities where legally required
- Law enforcement where legally required
All third-party providers are expected to maintain appropriate security standards.
Data Retention
We retain your information only for as long as reasonably necessary to:
- Provide our services
- Meet legal obligations
- Resolve disputes
- Enforce our agreements
- Improve our platform
Your Rights
Subject to applicable law, you may request to:
- Access your information
- Correct inaccurate information
- Update your profile
- Delete your account
- Withdraw marketing consent where applicable
Certain information may need to be retained where required by law.
Compliance with UAE Laws
Cravin Technologies FZ LLC is committed to handling personal information responsibly and in accordance with applicable laws and regulations of the United Arab Emirates, including relevant data protection and privacy legislation as amended from time to time.
Changes to this Privacy Policy
We may update this Privacy Policy periodically.
Material changes will be published on this page together with an updated Effective Date.
Continued use of the platform after updates constitutes acceptance of the revised Privacy Policy.
Contact Us
For privacy-related enquiries, requests, or concerns, please contact: